Paul M. Donovan
E-mail – PaulDonovan3@hotmail.com
COMPUTERIZED ACCOUNTING SPECIALIST PROGRAM, 1994
DEAN’S LIST, G.P.A. 3.8
CONTINUED
EDUCATION THRU SELF-PACED TRAINING & ONLINE
Microsoft Office 97/2K/2K3 Visual FoxPro Programming
Mail Manager 2010 Direct Mail Software JetLetter, JetReply Scripting and Printing Software
Microsoft
Visual Basic Visual
InterDev, Dreamweaver, FrontPage Programming
Website
Design, Maintenance Computer
Repair and Upgrades
TCP/IP Telephony
Programming (AVAYA)
Network
and Telephony Wiring USPS
Mailing Requirements
Buskro Inkjet – Programming, Processing Pitney Bowes Inserting
Machine
Pitney
Bowes Postage Meter – Refill & Mgmt
Home
study of MCSE Exams, Project Management, General Management, Marketing, and
other disciplines
2000 – May 15 2009 Mailing Administrator /DP Manager / Director of Info Tech
WEBSTER
PRINTING AND MAILING COMPANY,
IT Department/Mailing Department
Currently Manage Mailing Division of Webster Printing
Process Customer leads for integration with marketing materials
Daily Interaction with USPS Postal Management
Batch Preparation and processing of UPS/Fedex Shipments
Determine needs for Postal Supply Ordering and execute orders
Determine needs for Printer Toner, Supplies, and Maintenance and execute orders
Create, Maintain, and Rectify Purchase Orders for Mailing Division
Review and QC all DP / Digital Mail Merge jobs for correct output
Researched, installed, upgraded, and maintain
Lucent Avaya Phone System
Designed,
implemented and maintain corporate LAN using CAT6 Technology
Researched,
purchased, installed, and maintain all computer, networking equipment, and
software
Implemented
and maintain Microsoft Server 2003/2000 and Intra/Internet
Implemented
and maintain Apple OSX Server and Apple Network
Developed
in-house job tracking system using Access DB
Installed
and maintain SQL Server used in conjunction with Enterprise32 job costing
program
Troubleshoot
and resolve Hardware and Software issues
Created
and Maintain Inventory for Hardware, Software and all help desk matters
Repositioned
Telephone lines for existing associates and installed new lines for new
associates
Researched
new communications system project, contracted vendor and maintain equipment
Ongoing
project research for new developments, review and disburse directly to
President and General Mgr
Create,
program, implement, and track marketing for new prospects and clients
DP Department
Built
Mailing Department from scratch, purchasing software, hardware and training
10 employees on various mailing
job functions from the processing of data, setting up and running an Inkjet
machine, and the proper way to package mail for Post Office Delivery.
Trained
“Print Only” customer service reps on the process of mail piece design and
proper billing structure
Increased
the overall revenue of the company by an average of $300,000 per month
Designed
structures for data processing functions
Designed
and maintain in-house and customer databases and direct marketing databases
Implemented
schedule for daily tasks to facilitate communication between departments
1999 – 2000 DP/Systems
Administrator/Analyst
CENTURY MAILING COMPANY,
Management of company's Intra-net using Win98/Win95/Win3.11 and Novell networking software.
Management and scheduling of daily printing/data processing jobs.
Creation and programming for various data structures and output.
Management
of company's IMAP Email system.
Management of 2-5 employees and schedules; while reporting directly to President.
Inventory management and ordering from multiple vendors.
Created intra-company job tracking program-using Access97.
1998 – 1999 DATA
PROCESSING MANAGER
CORPORATE FULFILLMENT
SYSTEMS,
Management of company's Intra-net using Win98/Win95/Win3.11/DOS.
Management of daily printing and data processing jobs.
Creation and programming for various data structures and outputs.
Responsible for purchasing and installing networking, and systems hardware/software.
Inventory management and ordering from multiple vendors.
1996 – 1998 TECHNICAL
SUPPORT SPECIALIST
DIRECT MARKETING SERVICES,
Responsible for database creation/manipulation and output of data in variety of formats consisting of
Tasks include evaluating, identifying, labeling, and logging incoming work to be processed in DP Dept.
Evaluating and fixing software/ hardware incompatibility between servers, workstations, and printers.
Setup of software to accept parameters of printing programs to output data onto forms.
Setup, format, edited, proofed, and tested letters using PhotoShop 4.0, Word97 and JetLetter software.
Provided end-user support for software and hardware problems.
Installed, maintained, and operated all computer operating systems.
Inventory management and ordering from multiple vendors.
COMPUTER OPERATOR
Data entry of mailing lists to database files and monthly database fulfillment.
Laser and impact printer output quality control.
Maintained printers for operating at maximum efficiency and productivity.